Vornado Customer Support Hours of Operation

Thank you for contacting Vornado Customer Support. We are committed to providing timely and professional assistance.


Hours of Operation

Our customer support team is available during the following hours:

Monday – Friday
 7:30 AM – 5:30 PM Central Time

Saturday – Sunday
 Closed

Holiday Availability

 Please note that customer support hours may be adjusted or closed in observance of major holidays. If you contact us during a holiday closure, we will respond on the next few business day in the order received.

Helpful Tip

Mondays are typically our highest call-volume day and may have longer wait times. For the fastest service, we recommend contacting us later in the week when call volume is often lighter.


How/When to Reach Us

During business hours, our team can assist with:

  • Product troubleshooting
  • Order support
  • Warranty questions
  • Replacement parts inquiries
  • General product information


After-Hours Support

If you contact us outside of business hours:

  • Please submit your request through our contact form or email channel.
  • Our team will respond during the next few business day in the order received.

Helpful Tip

For faster service, please have the following available if applicable:

  • Product Type / Model Number
  • Serial Number
  • Order Number
  • Claim / OCCRA number

We Appreciate the Opportunity to Assist You

Thank you for choosing Vornado.